This Privacy Policy (“Policy”) explains how MGM Products (“MGM,” “we,” “us,” or “our”) collects, uses, discloses, stores, and protects information obtained through the MGM Products pricing lookup and quotation platform, including associated websites, applications, APIs, portals, and related services (collectively, the “Platform”).

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy.

1. Scope of This Policy

This Policy applies to information collected through:

The Platform;
User account registration;
Quote and pricing requests;
Product configuration tools;
Customer support interactions;
Website analytics tools; and
Communications related to the Platform.

This Policy does not apply to third-party websites, applications, or services that may be linked from the Platform.

2. Information We Collect

2.1 Information You Provide

We may collect information you voluntarily provide, including:

Name;
Company name;
Email address;
Phone number;
Mailing address;
Job title;
Login credentials;
Project information;
Product selections;
Quote requests;
Uploaded files or documents; and
Communications submitted through the Platform.

2.2 Automatically Collected Information

We may automatically collect technical and usage information, including:

IP address;
Browser type;
Device information;
Operating system;
Referral URLs;
Session activity;
Access timestamps;
Usage metrics;
Clickstream data;
Error logs; and
Cookies or similar tracking technologies.

2.3 Product and Project Data

When using the Platform, we may collect:

Product configuration selections;
Equipment dimensions;
Project locations;
Freight-related information;
Quote history;
Saved projects;
Product preferences; and
User workflow activity.

3. How We Use Information

We may use collected information for business and operational purposes, including to:

Provide and maintain the Platform;
Generate pricing and quote information;
Process requests and transactions;
Respond to inquiries and support requests;
Improve Platform functionality;
Analyze usage and performance;
Develop new products or services;
Monitor security and prevent fraud;
Enforce our Terms of Service;
Communicate administrative or operational updates;
Maintain internal business records; and
Comply with legal obligations.

We may also use aggregated or anonymized information for analytics, reporting, and product improvement purposes.

4. Authorized Use and Account Enforcement

The Platform is intended solely for authorized users approved by MGM. Unauthorized access or use of the Platform is strictly prohibited.

MGM reserves the right to approve, deny, suspend, disable, restrict, or revoke access to any user, account, or organization at any time and for any reason, including but not limited to:

Violations of these Terms of Service;
Misuse of the Platform;
Unauthorized sharing of account credentials;
Suspected fraudulent activity;
Security concerns;
Abusive or disruptive behavior; or
Conduct deemed harmful to MGM, its systems, customers, or business operations.

Users whose accounts are suspended, disabled, or terminated may lose access to saved projects, quote history, uploaded files, and other Platform data.

MGM reserves the right to investigate suspected violations and take any action deemed appropriate to protect the Platform and its users.

5. Cookies and Tracking Technologies

The Platform may use cookies, local storage, session tokens, analytics tools, and similar technologies to:

Maintain user sessions;
Remember preferences;
Improve performance;
Analyze traffic;
Enhance security; and
Support Platform functionality.

You may be able to control certain cookie settings through your browser settings; however, disabling cookies may affect Platform functionality.

6. Analytics and Monitoring

We may use analytics and monitoring tools to better understand how users interact with the Platform.

These tools may collect:

Session duration;
Navigation behavior;
Device characteristics;
Approximate geographic region;
Error events; and
Feature usage.

Information collected through analytics tools may be processed by third-party providers acting on our behalf.

8. How We Share Information

We may share information in the following circumstances:

8.1 Service Providers

We may share information with third-party vendors or service providers that assist with:

Hosting;
Cloud infrastructure;
Authentication;
Analytics;
Technical support;
Freight calculations;
Email delivery;
Security monitoring; and
Other operational services.

8.2 Business Operations

We may share information internally among MGM personnel, affiliates, contractors, and authorized representatives as necessary for business operations.

8.3 Legal Compliance

We may disclose information if required to:

Comply with law;
Respond to legal requests;
Protect rights or property;
Enforce agreements;
Investigate fraud or security incidents; or
Protect users or the public.

8.4 Business Transfers

In connection with a merger, acquisition, restructuring, financing, or sale of assets, information may be transferred as part of the transaction.

8. Data Retention

We may retain information for as long as reasonably necessary to:

Operate the Platform;
Maintain business records;
Support quoting and order history;
Resolve disputes;
Enforce agreements;
Meet legal obligations; or
Improve products and services.

Retention periods may vary depending on the type of information and business needs.

9. Data Security

MGM uses commercially reasonable administrative, technical, and organizational safeguards intended to help protect information.

Security measures may include:

Encrypted connections (HTTPS/TLS);
Access controls;
Authentication systems;
Network monitoring;
Logging and auditing;
Firewalls; and
Secure hosting infrastructure.

However, no system or method of transmission over the internet can be guaranteed to be completely secure.

Accordingly, MGM cannot guarantee absolute security of information.

10. User Responsibilities

Users are responsible for:

Maintaining secure passwords;
Protecting account credentials;
Using secure devices and networks;
Verifying uploaded content does not violate third-party rights; and
Ensuring they have authority to submit project or customer-related information.

Users should avoid uploading sensitive personal information unless specifically requested.

11. Third-Party Links and Services

The Platform may contain links to or integrations with third-party websites, software, or services.

MGM is not responsible for:

Third-party privacy practices;
Third-party security;
Third-party content; or
Third-party data handling.

Your use of third-party services is governed by their own policies and terms.

12. Children’s Privacy

The Platform is intended for business and commercial use and is not directed toward children under the age of 13.

MGM does not knowingly collect personal information from children.

13. International Access

The Platform is operated from the United States.

If you access the Platform from outside the United States, you understand that your information may be transferred to and processed in the United States or other jurisdictions where privacy laws may differ.

14. Your Choices and Rights

Depending on applicable law, users may have certain rights regarding their information, which may include the right to:

Request access to certain information;
Request correction of inaccurate information;
Request deletion of certain information;
Object to certain processing activities; or
Opt out of certain communications.

MGM may require verification before responding to requests.

Certain information may be retained as required by law or legitimate business needs.

15. Marketing Communications

We may send:

Product updates;
Service announcements;
Platform notices;
Promotional materials; and
Business communications.

Users may opt out of marketing communications by following unsubscribe instructions or contacting MGM.

Operational or transactional communications may still be sent when necessary.

16. California Privacy Notice

If applicable under California law, California residents may have additional rights related to their personal information.

MGM does not sell personal information as traditionally defined under California privacy laws.

California residents may contact MGM regarding applicable privacy rights requests.

17. Do Not Track Signals

The Platform does not currently respond to browser “Do Not Track” signals.

18. Changes to This Policy

MGM may update this Privacy Policy from time to time.

Updated versions become effective upon posting unless otherwise stated.

Continued use of the Platform after changes are posted constitutes acceptance of the revised Policy.

19. Contact Information

Questions regarding this Privacy Policy or privacy-related requests may be directed to:

MGM Products
1080 Culpepper Dr, Conyers, GA 30094 support@mgmproducts.com
770-483-0055

20. Platform Hosting and Infrastructure

The Platform may be hosted using third-party cloud infrastructure providers and may rely on third-party services for:

Authentication;
Data storage;
Content delivery;
Monitoring;
Backup services;
Logging; and
Security operations.

While MGM selects providers believed to be reputable, MGM is not responsible for outages or incidents arising from third-party infrastructure.

21. Business-to-Business Nature of the Platform

The Platform is intended primarily for commercial and business use by contractors, engineers, distributors, sales representatives, consultants, and other industry professionals.

Information submitted through the Platform may relate to commercial projects, specifications, quotations, and operational workflows.

22. Account Activity Logs

MGM may maintain logs of user activity within the Platform, including:

Login history;
Quote generation activity;
Product selection history;
File uploads;
Administrative actions; and
System interactions.

These logs may be used for:

Security;
Troubleshooting;
Auditing;
Performance monitoring; and
Operational analysis.

23. No Guarantee of Data Preservation

While MGM may maintain backups and redundancy systems, users acknowledge that MGM does not guarantee permanent preservation or recovery of any uploaded or stored information.

Users are responsible for maintaining their own copies of important records and documents.

Acknowledgment

BY ACCESSING OR USING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THIS PRIVACY POLICY.

MGM Products, Inc.

Privacy Policy